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Refund Policy

Last Updated: December 28, 2025

Next Level Ministries (“we,” “us,” or “our”) is committed to transparency regarding financial transactions conducted through our website https://nextlevelministries.net.

This Refund Policy explains how donations, purchases, and future offerings are handled.

 

1. Donations

All donations made to Next Level Ministries are voluntary and non-refundable.

Once a donation is submitted, it cannot be refunded, reversed, or canceled, including but not limited to:

  • One-time donations

  • Recurring donations

  • Designated or undesignated contributions

Donations are used to support ministry operations and activities at the discretion of Next Level Ministries.

By submitting a donation, you acknowledge and agree that:

  • Donations are given freely

  • No goods or services are guaranteed in exchange

  • All donations are final

 

2. No Current Sales of Goods or Services

At this time, Next Level Ministries does not sell products or services through its website.

 

3. Future Products or Services

Next Level Ministries reserves the right to offer products, services, digital content, events, or other paid offerings in the future.

If and when such offerings become available:

  • Refund eligibility (if any) will be clearly disclosed at the time of purchase

  • Refunds are not guaranteed unless explicitly stated in writing

  • Digital goods, downloadable content, registrations, and access-based services may be non-refundable by default

We reserve the right to update this Refund Policy at any time to reflect new offerings.

 

4. Processing Fees

If a refund is issued in the future (when applicable), any third-party processing fees (such as payment platform or transaction fees) may be non-refundable, to the extent permitted by law.

 

5. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes may result in:

  • Denial of future transactions

  • Suspension of access to offerings

  • Reporting to the payment processor

We encourage donors or purchasers to contact us directly to resolve concerns.

 

6. Errors in Donations or Payments

If you believe a donation or payment was made in error, please contact us promptly. While donations are non-refundable, we may review errors on a case-by-case basis where legally required.

 

7. Policy Updates

This Refund Policy may be updated at any time without prior notice. Changes will be effective immediately upon posting on this page, with the revised “Last Updated” date.

 

8. Contact Information

For questions regarding this Refund Policy, please contact us:

📞 Phone: (334) 450-3469
📧 Email: PTroy@nextlevelministries.net
📧 Email: PDee@nextlevelministries.net

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